The Joint Admissions and Matriculation Board (JAMB) has introduced a Candidate Counselling Emergency Support Centre to assist candidates facing urgent concerns related to the Unified Tertiary Matriculation Examination (UTME).
This development was announced in a statement posted on JAMB’s official X (formerly Twitter) handle on Friday.
According to the statement, “In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC).”
The board also provided contact details for the emergency support centre, stating, “Members of the public, particularly Candidates with genuine concerns can reach out to any of these officials: a. Gbenga b. Yusuf c. Dubem d. Tony e. Ogbonna and f. Emma on 07002200016.”
However, JAMB emphasized that the existing support system remains the most effective, “Please note that the ticketing platform is still the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply.”
The move is aimed at enhancing support services for candidates ahead of the 2025 UTME.