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Election: NCC dedicates 622 as a consumer toll-free number 



Elections: Telecom networks will not be shut down - NCC

The Nigerian Communications Commission (NCC) has set aside Consumer Toll-Free Number 622 to act as the Incident Hotline for the 2023 Presidential Election.

This was said in a statement released on Tuesday in Abuja by Prof. Umar Danbatta, the commission’s executive vice-chairman (EVC).

During the elections slated for February 25, according to Danbatta, this will allow voters and members of the public to report problems that may harm them or others.

“This step is to support the Independent National Electoral Commission (INEC), in its patriotic commitment towards the conduct of hitch-free elections in Nigeria.


“The Toll-Free Number 622 is the second-level complaints centre through which consumers of telecommunications services are allowed to make calls directly to the Commission.

“To resolve issues concerning their telecommunications services which the service providers are unable to do,” Danbatta said.

He said this was in consideration of the critical nature of the election and to alleviate emergent issues that may arise at the voting centres or any parts of Nigeria.

Danbatta said: ”’ This is with a view to resolving such issues by contacting and conveying such to relevant agencies, authorities, or organisations for timely resolution.

“The 622 Election Incident Monitoring Centre will be manned by top management officials of the Nigerian Communications Commission. The hotline will be open to the public from 8.00 a.m. to 6.00 p.m. during the Presidential and National Assembly elections.”


The EVC called on members of the public to take advantage of the Election Incident Monitoring Centre Hotline, 622.



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