LASTMA seeks mutual collaboration with public complaints commission
The Lagos State Traffic Management Authority (LASTMA) has called for mutual working collaboration between it and the Public Complaints Commission for sustainable peace in the State.
The General Manager of LASTMA, Bolaji Oreagba made this call today during a courtesy visit of the Commission to the LASTMA Headquarters, Oshodi, Lagos.
In a statement by Adebayo Taofiq, the agency’s director of public affairs, Oreagba commended the Commission for giving hope to the hopeless and making sure complaints are promptly resolved after diligent investigation.
He pointed out that most Complaints from members of the public particularly motorists against officers of the Authority are frivolous in nature and is done out of wooing public sentiments.
According to the General Manager, “We are ready to cooperate with the Commission during investigation on any complaints from the public and information sharing where necessary.”
“We wish to add by informing well meaning and concern Lagos residents and motorists that we have various windows through which complaints can be channelled for prompt action including phone numbers 08174722227, 08100565860.
Others are, “WhatsApp line: 08129928579; Twitter:@followlastma; Instagram: EKOLASTMA and Facebook: EKOLASTMA.”
“Such complaints sent via any of the above window shall be investigated dispassionately with dispatch.”
He therefore enjoined the general Lagos road users to abide by the State Transport Sector Reform Law 2018 as anyone caught on the wrong side of the law will be made to face the full wrath of the law.
During his presentation, the Honourable Commissioner, Public Complaints Commission, Hon. Hafeez Adekunle Odunewu said the Commission aims at correcting administrative anomalies in the discharge of public functions as they affect the citizens and residents between person (s) to person (s), especially on administrative procedure that can cause injustice within the administrative jurisdiction.
He commended the traffic management for effectively discharging it’s statutory responsibilities.